JAIC’s immense know-how on launching and their comprehensive strength proved decisive.
As JAIC has a reputation for backyard operation of membership organization, we asked them to support us launching the in-house contact center. JAIC is affiliated with many partner companies. Therefore, we were able to consider wide range of contact center services. JAIC was a very assuring partner for launching the center.
Their support was perfect as JAIC had proposed us membership promoting plan and some operational improvement even after launching. It is certainly with the help of JAIC that I managed to operate as the general manager despite having no experience of contact center service.